Hampden & Co

Company Profile

Hampden & Co opened for business in June 2015, becoming the first new private bank in the UK for more than 30 years. Founded to provide clients with a tailored, personal banking experience, Hampden & Co is bucking the industry trend which has seen many banks move away from human interaction towards digital automation. Hampden & Co’s focus is exclusively on banking, meaning they have no other priorities or distractions. This allows them to concentrate on their core area of expertise: providing banking services to clients, their families and businesses, in a way that is forward thinking and socially responsible.

From their offices in London and Edinburgh, a team of 100 specialists in banking, operations, finance and risk are dedicated to supporting a wide range of clients based across the UK. While still a relatively new bank, their team of 18 private bankers has an average of 31 years’ experience. Each Hampden & Co client has their own dedicated banker and small support team, so they always have access to a person who knows them and their individual circumstances.

As specialists in complex lending, Hampden & Co’s bankers create solutions for clients that reflect their circumstances. Where the codified, ‘tick-box’ credit models used by most banks often reject a loan application, Hampden & Co’s bankers and in-house credit professionals review every application on its own merits and can create solutions that allow the client to achieve their goals.

Hampden & Co’s personal service is complemented with digital banking, providing clients with the flexibility to manage their account in the way that suits them best. It also enables short lines of communication between teams enabling quick, considered decisions and responses to client requests.

Their client-first approach led to Hampden & Co being named Private Bank of the Year (UK) at the 2018 Spear’s Wealth Management Awards. They were also credited with a Net Promoter Score (NPS) of 70, placing it at the forefront of the UK private banking sector.