NFU Mutual



Customer types




NFU Mutual

WHAT IS IMPORTANT to you, is important to us. As one of the UK’s leading insurance providers, NFU Mutual (agents of National Farmers Union Mutual Insurance Society Limited) has been looking after customers for over 100 years. Because we’re based locally, customers know they can turn to us for help and expert assistance whenever they need it. We know our customers by name – not policy number. That’s the way we’ve always worked – using our local roots and national presence. Our products are also backed by mutual values, giving both fairness and value for money.


It’s our mutuality which sets us apart. In short, it means that we’re different. We’re different from lots of other companies in the way we’re managed and how we operate. Unlike these businesses, we’re run both by and for our members. With insurance, pensions and investments, you need to feel confident you’re getting what’s right for you. So instead of making decisions based on shareholder needs, we make them with our customers’ best interests in mind. At NFU Mutual Oxted, we believe in putting our customers’ interests first by offering quality products and friendly, expert local advice.

While our roots are in farming, we also offer much more. Our wide range of products reaches from home, contents, motor and commercial insurance through to pensions and investments, providing products to suit a range of di-fferent needs. We also offer Health and Safety and risk management, via NFU Mutual Risk Management Services Limited.

At the NFU Mutual Oxted, we specialise in insurance for high value homes and contents. Our Bespoke Insurance Collection provides a range of covers to protect the things that are important to our customers, and offers high net worth individuals cover for larger properties, including fine art collections, jewelry and more complex, specialist risks.

As winners of the Which? Insurance Brand of the Year Award 2020, our commitment to building long-term relationships and our focus on service is why so many of our customers choose to stay with us year after year.


Property insurance; High value assets; Farms and estates /insurance


United Kingdom

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