Concierge Services
London
Family offices
Private office
B2B
Corporate clients
HNW
UHNW
Business and Consumer Services
Pharmaceuticals and Healthcare
Services
France
United Kingdom
United States
Adviser
Spear’s Review
Helga Grossmann plays a crucial role in helping UHNWs navigate The London General Practice’s wide range of modern and personalised treatments, consultations and screenings, to achieve their desired health and wellness outcomes. Her clientele is largely international, and includes institutions such as 5-star hotels and family offices too.
‘I aim to offer clients rapid access to bespoke, personalised healthcare services,’ she says. ‘ Our practice looks after clients 24 hours a day, seven days a week, and we are always on hand whenever needed.’ Most of the relationships Grossmann and her team have built are long-standing, with some clients having consulted the practice for ‘over 35 years’.
Adviser Profile
Helga Grossmann is the first point of contact for HNWs and corporate companies who want to access Harley Street's team of General Practitioners and range of modern, personalised treatments, consultations and screenings at The London General Practice.
As Business Development Manager, Helga has been pivotal in growing the business by focussing on meeting the medical needs of a wide range of patients and clients which include international corporations, many of the London five star hotels, family offices, an ever increasing production and entertainment portfolio as well as all the leading private medical insurances.
Helga has had a successful career with a number of blue chip companies in the role of business development, sales and marketing. Her focus has always been on customer satisfaction and retention. She strives on providing outstanding service, one hundred percent of the time.
One of the key aspects of Helga's role has been the ability to build and maintain strong relationships. Key highlights of her career to date include implementing new services lines within the organisation, increasing revenue by utilizing innovative marketing methods, and creating and disseminating new procedures that help improve customer service and operational efficiency.
'Our corporate team offers clients rapid access to a bespoke, personalised healthcare service', she says. 'The Practice runs an on-call service looking after clients and patients 24 hours a day, seven days a week.
'Our USP within the high-end private medical space is it's offering of same day appointments, preventative medicine as well as support to ensure general and emotional health and well-being. In addition, the clinic is well-regarded for providing a 'first class' doctor-led health concierge-style service to all of our patients.'
Rank: Top Recommended
Top Recommended 2023, Concierge Services
114a Harley Street London W1G 7JL