Index

Concierge Services

Location

London

Advice type

Family offices

Private office

Client Types

B2B

Corporate clients

HNW

UHNW

Sector Focus

Business and Consumer Services

Pharmaceuticals and Healthcare

Services

Geographical Focus

France

United Kingdom

United States

Customer Type

Adviser

Helga Grossmann

Spear’s Review 

Helga Grossmann plays a crucial role in helping UHNWs navigate The London General Practice’s wide range of modern and personalised treatments, consultations and screenings, to achieve their desired health and wellness outcomes. Her clientele is largely international, and includes institutions such as 5-star hotels and family offices too.

‘I aim to offer clients rapid access to bespoke, personalised healthcare services,’ she says. ‘ Our practice looks after clients 24 hours a day, seven days a week, and we are always on hand whenever needed.’ Most of the relationships Grossmann and her team have built are long-standing, with some clients having consulted the practice for ‘over 35 years’.

Adviser Profile

Helga Grossmann is the first point of contact for HNWs and corporate companies who want to access Harley Street's team of General Practitioners and range of modern, personalised treatments, consultations and screenings at The London General Practice.

As Business Development Manager, Helga has been pivotal in growing the business by focussing on meeting the medical needs of a wide range of patients and clients which include international corporations, many of the London five star hotels, family offices, an ever increasing production and entertainment portfolio as well as all the leading private medical insurances. 

Helga has had a successful career with a number of blue chip companies in the role of business development, sales and marketing. Her focus has always been on customer satisfaction and retention. She strives on providing outstanding service, one hundred percent of the time.

One of the key aspects of Helga's role has been the ability to build and maintain strong relationships. Key highlights of her career to date include implementing new services lines within the organisation, increasing revenue by utilizing innovative marketing methods, and creating and disseminating new procedures that help improve customer service and operational efficiency.  

'Our corporate team offers clients rapid access to a bespoke, personalised healthcare service', she says. 'The Practice runs an on-call service looking after clients and patients 24 hours a day, seven days a week.

'Our USP within the high-end private medical space is it's offering of same day appointments, preventative medicine as well as support to ensure general and emotional health and well-being. In addition, the clinic is well-regarded for providing a 'first class' doctor-led health concierge-style service to all of our patients.'

 

Rank: Top Recommended

Top Recommended 2023, Concierge Services

Phone

07754852654

Address

114a Harley Street London W1G 7JL

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